Thursday, June 26, 2008

Always do your research

I am so steamed right now!!! I did some research over the last two days about elliptical cross trainers, made a decision about a couple of manufactures and models, then drove into town today to a local fitness equipment store to look into what they carried. They're known for selling used and refurbished equipment, as well as new stuff. I was immediately met by a sales person who rapidly tossed out facts about ellipticals, what everyone else buys, how they were having a sale on some really great models from one manufacturer, and despite all my research, I was herded into a sale. At one point, the sales clerk even made a bald-faced lie to me, stating that the unit he was promoting carried 500 lbs. For me, at over 300 lbs, that sounded sturdy enough for me, so I bit.

I paid for everything on my credit card and left, chosing to go back tomorrow to pick up the equipment with a different car. I just got done looking into the elliptical trainer I bought and found out from the manufacturer's website that the unit is only good for users under 300 lbs., and the unit model is not the lateest model, but rather, a couple of years old. It's probably old stock that he's trying to move! I called the store to talk to this sales clerk about everything I had read online but he was already gone for the day. I also discovered he was actually the owner of the store.

Well, I'm going back in the morning and getting this taken care of! I was also going to buy a weight bench and a bar and set of weight from the store, but found the bench I was sold was not a good quality bench either. I don't mind buying used equipment, but I do mind buying inferior equipment. My sons will be using this equipment as well and I don't need them getting hurt in the process of trying to get fit.

I'm angry that I allowed myself to get caught up with a sales pitch. I'm going in armed with documentation next time!

PS) Well, I went back to the store the next day, ready to cancel my order, but upon further discussion with the store owner, I decided to stay with the elliptical trainer I originally bought. He told me that the manufacturer's website rated their equipment for a lower weight for personal liability, but the store was actually carrying the warranty, and the owner said they personally tested the equipment before setting the new higher weight rating. Normally, they have a 30-day no-questions-asked return policy, but the owner gave me an extended 60 days to test the trainer. Also, when I decided I didn't want the flimsy bench I had chosen before and found a better, sturdier weight bench, he gave me the upgrade at the lower price of original bench, along with the longer, required weight bar.

So, my son and I put the trainer together this morning (easy to do!), and got it set up in the living room. I've already been on it. It's comfortable to use, and got my heart rate up pretty quickly. I watched my son use it, and where ever there was a weld, the unit was solid and sturdy. At this time, the unit is on the livingroom carpet, so when he was screwing around a little, the unit was torquing left-to-right, but when I told him to stop messing around, again, the unit appeared solid. When we change our floors to bamboo planks next summer, it should be much more stable.

I'm not comfortable with publically naming the unit yet. If it performs well (and I'll be putting it through it's paces), then I'll share the make and model number.

No comments: